Frequently Asked Questions

How can Quitcy help me quit smoking?

Quitcy is an innovative app that makes quitting smoking possible for any smoker that decided it’s time to stop smoking for good! You can follow your daily progress such as how many cigarettes you have not smoked, how is your health improving and how much money you saved.

Every day new content is added to the app: articles about smoking and motivational cards. For more help you can follow the Quit Guide, which is over 30 science based, daily tasks, easy to follow. Quitcy also offers support for when you have cravings, tap the Panic Button and follow the instructions!

How do i change my quit date?

To change your Quit Date, tap “settings” from the menu, and select “Change Quit Date” option. Enter the date and time when you have or will quit smoking and tap save. All set!

Can i change my username?

Yes, you can change your username. When you open the app by going to “settings” and selecting the “Account Settings” option. Tap your name to edit it and save the changes.

Why is the next week/day locked in Quit Guide?

All the weeks and days in Quit Guide are consecutive. You must complete today’s task, in order to open the next day. It is important to follow the quit guide instructions as this is proven to help you become a happy non-smoker.

What should i do if i have a technical issue with the app?

Please contact us via email: support | @ | quitcy.com Include a screenshot and description of the problem you encountered for quicker assistance!

How can i contact you if I have questions or suggestions?

Please contact us via email: support | @ | quitcy.com